How Do I Get a Refund From Canva?

If you're not happy with a Canva purchase for any reason, we're happy to issue a refund. Simply contact our support team within 30 days of the date of purchase, and we'll process your refund promptly.

To request a refund, please contact our support team. Be sure to include your order number, and let us know why you're not satisfied with your purchase. Our team will review your request and get back to you within 1-2 business days.

Once your refund has been processed, you'll receive an email confirmation. Please note that it may take 5-10 business days for the refund to appear on your credit card statement.

Still have questions? Check out our FAQs for more information.

How Do I Get a Refund From Canva?

If you're not happy with a Canva purchase for any reason, we're happy to issue a refund.

To request a refund, please contact our support team. Be sure to include your order number, and let us know why you're not satisfied with your purchase. Our team will review your request and get back to you within 1-2 business days.

Once your refund has been processed, you'll receive an email confirmation.

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