How Do I Track My Canva Order?

As a design platform, Canva is used by both professionals and amateurs to create stunning visual content. Because of the wide range of tools and features available, it can be used for a variety of purposes; from creating social media posts to designing presentations and marketing materials.

If you've placed an order on Canva, whether it's for physical prints or digital files, you may be wondering how to track its progress. In this article, we'll show you how to do just that.

How to track your Canva order

If you've placed an order on Canva, you will receive an email confirmation from us as soon as your order has been placed. This email will include your order number, which you can use to track your order progress.

To track your order:

  • Visit the Canva website and log in to your account
  • Click on the 'More' tab at the top of the screen
  • Click on 'Orders' in the drop-down menu
  • Enter your order number in the search bar and hit 'enter'

This will bring up your order details, including its current status and expected delivery date.

What do the different order statuses mean?

Once you've located your order using the steps above, you'll see one of the following statuses next to it:

  • Pending: Your payment is being processed
. This usually takes a few minutes, but may take longer if there is an issue with your payment method.
  • Completed:Your payment has been processed and your order is being prepared for shipping/download
.You will receive another email notification when your order is shipped/ready for download.
  • On hold:There is an issue with your payment or delivery method that needs to be resolved before we can complete your order. We will be in touch via email to resolve this issue.
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Prints by Canva

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How Do I Track My Canva Order?

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As a design platform, Canva is used by both professionals and amateurs to create stunning visual content.

If you've placed an order on Canva, whether it's for physical prints or digital files, you may be wondering how to track its progress.

How to track your Canva order
If you've placed an order on Canva, you will receive an email confirmation from us as soon as your order has been placed.
To track your order:

  1. Visit the Canva website, log in to your account :
  2. :
:
:
:1) Click on the 'More' tab at the top of the screen
2) Click on 'Orders' in the drop-down menu
3) Enter your order number in the search bar and hit 'enter' :
::This will bring up your order details, including its current status and expected delivery date.
What do the different orders statuses mean? : : : : : : : , , , ; ; ; , , , - - - . . . ? ? ? !! ! $ $ $ % % % & & & ( ( ( ) ) ) * * * + + + , - . / 0 1 234 5 6 7 8 9 : ; < => ? @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h i j k l m n o p q r s t u v w x y z { | } ~ ​ ​ ​ ​ ​ ​​ ​​​​​​​​​â

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