Why Is Canva Charging Me to Download?

As a free user of Canva, you are able to download your designs in low-resolution JPEG format without any charge. If you wish to download a design in a higher quality format, such as a PDF, PNG or JPG, you will be charged a small fee. The price you pay for downloading a design depends on the format you choose and the number of downloads you require.

Canva Pro users are able to download their designs for free in any format, at any resolution. If you are not a Canva Pro user and you try to download a design in a high-resolution format, you will be prompted to upgrade to Canva Pro.Why Is Canva Charging Me to Download?

There are two reasons why Canva may charge you for downloading a design:

You are not a Canva Pro user - If you are not a Canva Pro user and you try to download a design in a high-resolution format (such as PDF, PNG or JPG), you will be prompted to upgrade to Canva Pro. Once you upgrade, you will be able to download your designs in any format, at any resolution, for free.

You have exceeded your monthly quota of free downloads - As a free user of Canva, you are allotted 1 free design download per month. If you try to download more than 1 design in a month, you will be charged the standard fee for each additional design. For example, if you try to download 3 designs in one month (1 free + 2 paid), you will be charged the standard fee for 2 designs.ConclusionThere are two reasons why Canva may charge you for downloading a design: if you are not a Canva Pro user and try to download a high-resolution design; or if you have exceeded your monthly quota of free downloads. You can avoid being charged by upgrading to Canva Pro or by limiting your downloads to 1 per month.

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